Payment Policy

Thank you for choosing Counsellation for your counselling & mental wellness needs. We are committed to providing you with the best possible service and support throughout your counseling journey. Please review our payment policy below:

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1. Payment Methods:

   • We accept payments via credit/debit card, PayPal, and bank transfer.

   • All payments are processed securely through our website to ensure the safety of your financial information.

2. Session Fees:

   • Our counseling sessions & online courses are priced at a competitive rate, with options for individual sessions, packages, and subscriptions.

   • Session fees are payable in advance of each session or according to the terms of your selected package or subscription.

3. Cancellation and Rescheduling:

   • We understand that sometimes schedules change. If you need to cancel or reschedule your session, please notify us at least 24 hours in advance to avoid being charged for the session.

   • Cancellations made less than 24 hours before the scheduled session will be charged at the full session rate.

4. Refunds:

   • Refunds are provided in accordance with our refund policy.

   • Refunds may be issued as per cancellation policy, minus any applicable fees.

5. Privacy and Security:

   • Your privacy and security are important to us. All payment information is handled securely and in accordance with our privacy policy.

6. Contact Us:

   • If you have any questions or concerns about our payment policy, please don't hesitate to contact us. Our customer support team is here to assist you.

By scheduling a counseling session with Counsellation, you agree to comply with our payment policy. We appreciate your cooperation and look forward to supporting you on your counseling journey.

Thank you for choosing Counsellation.